Shipping Policy

At Air-Lock, we are committed to delivering your products quickly, safely, and efficiently. Our goal is to provide a seamless shipping experience that matches the quality of our products.

Order Processing:

- All orders are processed within 24 hours of receiving payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once dispatched, you will receive a tracking link via email or WhatsApp to monitor your order status.

Delivery Timelines:

- Delhi NCR: Enjoy fast delivery within 2 working days from the date of dispatch.
- Rest of India: Expect delivery within 5 working days, depending on your location and courier service availability.

Please note: Business working days are Monday to Saturday, excluding Sundays and public holidays.

Shipping Partners:

We partner with trusted courier services to ensure secure and timely deliveries. Every shipment is carefully packed to prevent damage in transit.

Order Tracking:

Once your order is shipped, you will receive a unique tracking ID. You can use this ID on our courier partner’s website or our order tracking page to stay updated on your shipment’s progress.

Delays & Exceptions:

While we strive to meet our promised timelines, unforeseen circumstances such as extreme weather, regional restrictions, or courier delays may occasionally impact delivery times. We appreciate your understanding in such cases and will keep you informed proactively.

If you have any questions or concerns about your shipment, feel free to contact our customer support team at support@airlock.in or call us